LIVE YOUR PASSION
Your Frédérique Constant watch is guaranteed for a period of two years starting on the purchase date, covering all manufacturing defects during regular use as stated in following terms: Frédérique Constant S.A. will replace free of charge any defective component due to a manufacturing error, duly noted by our technical services. Your watch is under warranty for a period of two years from the date on the Warranty Certificate, signed and stamped by an authorized Frédérique Constant Retailer. The Frédérique Constant International Warranty covers a Frédérique Constant wristwatch purchased anywhere in the world from an authorized Frédérique Constant Retailer and will be honored by every authorized Frédérique Constant Retailer.
Both the reference and the individual registration numbers of the Frédérique Constant watch must be written on the certificate. Any servicing or repair work to your Frédérique Constant watch must be carried out by a Frédérique Constant approved service and repair center only or the International Warranty is no longer valid. The International Warranty does not cover theft, loss or acts of God, or the consequences of natural disasters, damage resulting from accidents (shocks, knocks, dents, crushing, etc.), alteration or opening by other than the authorized Frédérique Constant Retailer, damage resulting from mistreatment or improper use, damage resulting from any tampering with the watch by any party whatsoever than a service center duly authorized by the Frédérique Constant, as well as the consequences of normal wear and ageing of the watch.
This warranty is valid only for wristwatches accompanied by the guarantee certificate duly signed, dated and stamped by the authorized Frédérique Constant Retailer. The present International Warranty does not in any way cancel, restrict or otherwise affect any legally recognized consumer rights or privileges in the country of purchase of your Frédérique Constant watch.
We are often asked to check if a Frédérique Constant watch is genuine. Today over 2,500 official Frederique Constant retailers attest the genuineness of every Frederique Constant watch and provide expert and dependable after-sales servicing, thanks to their expertise and professional skills, and to specially adapted equipment. Frederique Constant SA disclaims any relationship to, or responsibility for, any timepiece or other item bearing the Frederique Constant name, brand, logotype or symbol offered for sale by anyone not being an official Frederique Constant retailer.
Purchasing such an item from an unauthorized party is therefore at the buyer’s sole risk, particularly in the case of counterfeit or substandard products and in case of products purchased on the Internet. No explicit or implicit warranty or servicing or any other obligation shall ensue for Frederique Constant or for any of its authorized representatives for products sold by unauthorized parties and not accompanied by a duly stamped Frederique Constant international warranty certificate. For the above reasons and in your own interest, you are invited to acquire only genuine Frederique Constant timepieces available exclusively from a legitimate Frederique Constant official retailer.
The water resistance of a watch can only be guaranteed for a limited period of time, particularly due to the risk of natural deterioration of the gaskets. It is therefore necessary, throughout the warranty period of your watch, to have the water-resistance tested, every two years after the date of purchase, by an authorized Frédérique Constant service center. Such tests are performed free of charge. The present warranty does not cover water resistance problems and their consequences if such periodic water-resistance tests have not been performed every two years after the date of purchase.